Introduction

This Privacy Policy explains how we collect, use, store and protect personal information submitted by visitors on our official website https://www.renotecabrasives.com. This policy complies with EU GDPR, California CCPA and global Google Ads data rules. By browsing our website or submitting inquiry forms, you agree to the data processing rules stated in this policy. We only collect business-related information for B2B quotation, sample arrangement, bulk order cooperation and after-sales service.

Personal Data We Collect

Information you actively submit: Name, WhatsApp number, email address, company information, demand content left in the contact message form.

Automatically collected technical data: IP address, browser type, device model, website access track, page dwell time, collected via cookies and Google Analytics code.

We never collect sensitive personal data such as identity card numbers, bank information, private personal privacy content.

Purpose of Using Collected Data

Reply your product consultation, quotation demand and free sample application requests timely.

Process bulk OEM & wholesale orders, arrange production, logistics delivery and after-sales support.

Optimize website page display, improve product browsing experience.

Launch Google Ads remarketing to push matching abrasive product information for industrial buyers.

Comply with local government tax, customs and legal supervision requirements.

Cookie & Google Tracking Statement

Our website uses necessary functional cookies, statistical cookies and advertising cookies.

Necessary cookies: Guarantee normal running of website forms, page jump and basic access functions, cannot be closed.

Statistical cookies (GA4): Count website visitor data to analyze buyer access habits.

Advertising cookies (Google Ads): Cooperate with Google to deliver targeted industrial abrasive ads on third-party platforms.

You can turn off cookie permissions through your browser settings at any time.

Third-party Information Sharing

We will not sell, rent or leak your personal information to irrelevant third parties.

We only share necessary data with these compliant service providers for normal business operation:

Google (Google Analytics & Google Ads tracking service)

International logistics & express providers for order delivery

Authorized payment service providers for trade payment settlement

All third-party partners sign data confidentiality agreements with us.

User Rights (For EU & US visitors)

You have the right to apply for checking, modifying or deleting your personal data stored by us; you can also refuse our marketing message push at any time. Please send your application to our official email, we will complete processing within 30 working days.

Data Security Protection

We adopt website SSL encryption, backend access permission management and regular server maintenance to protect your business information from illegal access, tampering or leakage.

Policy Revision

We reserve the right to update this privacy policy according to legal requirements and business adjustments. Updated content will be displayed on this page directly.

Contact Information

If you have questions about this privacy policy or personal data processing, contact us via email【sales@renotecabrasives.com】or WhatsApp【+86-13542994860】 anytime.

Guangdong Renotec Abrasive Co., Ltd.